Campaign idea: Jenny spoke up to her dentist
Jenny wanted to challenge her dentist, but limited written English held her back until an advocate helped her speak up.
This story
Jenny wanted to make a complaint about her dentist, but she had limited written English skills and no email or internet access. A support worker helped clarify her concerns and drafted a letter to the practice manager using Jenny's own words. After hearing back about the initial response, Jenny felt confident enough to speak to the manager directly, receiving an apology and reassurance that changes would be made.
What your brand could do
Provide the tech and internet access so Jenny has the tools to stay connected and manage her healthcare.
The charity
- Charity: N-Compass Towards A Brighter Future Limited
- Registration number: 1128809
- Based in: Preston, England