Make content about: Stephen cleared £2,000 of energy debt
Stephen had no cooker, a damp home and £2,000 of energy debt. Getting advice helped him clear the bills and access care.
This story
Stephen faced a £2,000 energy debt while living in a damp home without a cooker, washing machine or family support, and had not seen a doctor for around 35 years. A visiting adviser took time to listen and helped him contact adult social care, obtain doctor registration forms and learn to manage his utility bills. With that support, Stephen began engaging with services, received a food bank referral and paid off his energy debt.
Where you could take it
Meet with Stephen at home to see how his living conditions have improved and hear how reconnecting with healthcare has changed his daily life.
Where it happens
North Staffordshire
The charity
- Charity: British Gas Energy Trust
- Registration number: 1179578
- Based in: London, England