Make content about: Iris got the support she needed
Iris had been turned down for support as her health deteriorated. With the right guidance, she finally secured it.
This story
Iris, who is 68, lives in Blackwood with knee issues, a heart problem and vertigo, and receives care from her daughter. After her health worsened and a previous application was rejected, she attended a community advice session for help with Attendance Allowance. An adviser went through the qualifying criteria and helped her complete a fresh form detailing her daily living needs. Iris was awarded the higher rate of Attendance Allowance and became eligible for Pension Credit.
Where you could take it
Visit Iris at home to talk through navigating the benefits system and what the extra weekly support means for her life.
Where it happens
Blackwood
The charity
- Charity: Citizens Advice Caerphilly Blaenau Gwent
- Registration number: 1084045
- Based in: Caerphilly and Blaenau Gwent